Our clients get more value and work better with their tech by following our proven IT strategy. We have a clear guide that shows which technologies are supported and approved. This helps us and our clients understand each other better and work towards improving tech integration, productivity, support, and security.
We work together with you to provide the best IT experience possible. As partners, we each have our roles in making sure this happens. Our guide helps explain this partnership and what we expect from you when investing in technology. Even though tech can be complex, we have basic rules that help prevent problems, boost employee productivity, and quickly get things back on track if something goes wrong.
Check out the different sections below for more details.
Manufacturer: Fortinet
Age: Less than 5 Years old
Security Subscription needs to be current.
Manufacturer: Sonicwall, WatchGuard, Cisco
Age: Less than 5 Years old
Security Subscription needs to be current.
Manufacturer: ISP provided router, Consumer grade router
Age: Greater than 5 Years old
Does not have IDS\IPS capabilities
Manufacturer: Fortinet
Age: Less than 5 years old, 100/1000 or higher
Switches need to have the ability to be managed
Manufacturer: Dell, HP, Sonicwall, Cisco, Ubiquiti
Age: Less than 7 years old, 100/1000 or higher
Switches need to have the ability to be managed
Manufacturer:Consumer grade
Age: Only support1s 10/100
No management capabilities
Manufacturer: Fortinet
Age: Less than 5 years
WAP’s need to have the ability to be managed/accessed remotely
Manufacturer: Aruba, Sonicwall, Cisco, Ruckus, Xirrus, Ubiquiti
Age: Less than 5 years
WAP’s need to have the ability to be managed/accessed remotely
Manufacturer: Consumer Grade
Age: Older than 5 years
No Management Capabilities
Manufacturer: APC
Age: Less than 5 years
Required network card for remote access, alerting and power management
Manufacturer: Dell, Eaton, Cyberpower, HP, Liebert, Tripp Lite, Emerson
Age: Less than 5 years
Manufacturer: Consumer grade
Age: Greater than 5 years
No management capabilities
Manufacturer: Microsoft Windows 11 Professional & Newer
Age: Still under active support by Microsoft
Licensing: SPLA, Volume, Enterprise, non-OEM
Manufacturer: Microsoft Windows 10 Pro & Home (or newer), Apple macOS 12 (Monterey or newer)
Age: Still under active support by Microsoft
Licensing: Any
Manufacturer: Microsoft Windows 8/7/XP and older, Linux OS
Age: Past EOS
Manufacturer: Microsoft Server 2019 & Newer
Age: Still under active support by Microsoft
Licensing: SPLA, Volume, Enterprise, non-OEM
Manufacturer: Microsoft Server 2016 and SBS Versions (or newer)
Age: Still under active support by Microsoft
Licensing: Any
Manufacturer: AS400, Linux
Age: Past EOS (server 2012R2 and older)
Manufacturer: Dell
Age: Less than 5 years old
Production servers need to be under hardware warranty from manufacturer
Manufacturer: IBM, HP
Age: Less than 5 years old
Production servers need to be under hardware warranty from manufacturer
Manufacturer: Whitebox, end user assembled
Age: Greater than 5 years
No hardware warranty
Manufacturer: Dell PowerVault, Synology
Age: Less than 5 years old
Production SAN’s need to be under hardware warranty from manufacturer
Manufacturer: Dell/EMC, Dell/EqualLogic’s, IBM DS Series, HP, Lenovo, Qnap, Buffalo
Age: Less than 5 years old
Production SAN’s need to be under hardware warranty from manufacturer
Manufacturer: Consumer grade
Age: Greater than 5 years
No hardware warranty
Manufacturer: VMware
Age: Supported version from manufacturer, but recommended to stay current for performance & security
Manufacturer: Microsoft, Zen Server
Age: Supported version from manufacturer, but recommended to stay current for performance & security
Manufacturer: Linux Based Hypervisor
Manufacturer: Microsoft Onedrive, Microsoft SharePoint
Manufacturer: Sync and Share, ShareaFile, Google Drive, DropBox Business
Manufacturer: Consumer Grade
Manufacturer: Microsoft 365
Manufacturer: Microsoft Exchange (on prem), Google Workspaces
Manufacturer: Consumer Grade (yahoo, gmail, outlook), Any POP3/IMAP email service provider
Age: Supported version from manufacturer, and be supported on ‘Approved Server & Workstation Operating Systems’
Must have software maintenance and support contract
Age: Supported version from manufacturer
Must have software maintenance and support contract
Manufacturer: Self-developed software
Age: Software that is not approved to run on installed OS
Manufacturer: HP
Age: Less than 5 years
Recommended warranty for at least 3 years, but not required for desktop/laptops. OS under active support by Microsoft.
Manufacturer: Dell, Lenovo, Apple
Age: Less than 5 years
Recommended warranty for at least 3 years, but not required for desktop/laptops. OS under active support by Microsoft.
Manufacturer: Retired desktop machines with unsupported OS or Linux OS
Age: Greater than 5 years
Machine that are not running Pro or Enterprise Licenses
Manufacturer: HP
Age: Less than 7 years
Must have central management capabilities.
Manufacturer: Dell, Lenovo, Wyse, ZERO Client
Age: Less than 7 years
Must have central management capabilities.
Manufacturer: Retired desktop machines with unsupported OS or Linux OS
Age: Greater than 7 years
Does not have central management
Service Areas
344 N. Washington Street
Saint Croix Falls, WI 54024
Hours: Mon-Fri, 10AM to 6PM
24/7/365 – Business Premium Partners ONLY