Our wall of LOVE speaks for itself
On point on what it would cost roughly around $300. To fix her dell laptop computer. With the hinge being broken. Replace all the broken parts and replaced the cover of laptop. Only disappointment was that my daughter had to try to save all her stickers on her old laptop cover.
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I can't say enough good about this company! They are so on top of security and repairs on any given situation! They offer micro training tips and several safety videos to keep me up on last issues that could affect my business! Do yourself a favor - check out their services and protect yourself and your computer!!
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We encountered a prompt on my computer that said I needed to call Microsoft Technicians to fix...I did and they told me I had been hacked and they would help me by calling my bank and credit card companies... while they were talking to me my husband called the It Guys... they told me how hang up and how to fix my computer simply... we told them to bill us and they said "No charge"... instant relief for their help... totally recommend
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Jay H was super friendly, professional and efficient. He answered all our questions even the ones we didn't know to ask. He explained everything well even though we don't understand technology as one might hope. He brought out different computers so we could not only hear what he was saying but see what he was saying. We are fortunate to have a contract with Easy IT Guys so when things go wrong we can get them taken care of without breaking the bank. Jay advised us to bring the computer in to keep from losing data. He took a quick look and gave us an idea of what was going on. Put our mind at ease and played out several scenarios for what would happen next. We have come to expect great customer service and quality work form them and they deliver every time. Grateful to have found them.
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My 11 year old son thought he could build a gaming computer on his own and let's just say it didn't go so well. We brought the computer in and they got it up and running. They sent us videos of what was wrong and how they were fixing it, which was a great learning experience for my son. Super friendly staff and great customer service.
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Garrett and Jay were amazing while working with me. I was not able to get my computer to download a picture that I saved to ****** drive from my iphone and they were able to figure it out AND help me turn my iphone settings for the camera app so I no longer will have the issue anymore!
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