Remote Support Portal

Remote Computer, Tablet, & Phone Support

If you do not have an invitation code, please call us at 651-400-8567 for assistance.

Remote Support options for Desktops and Laptops (Quick Assist Backup Remote Support Connection)

How to use

Step #1: Download and click to run (no installation required)!


Note: If links don’t work, go here to download manually: Download Quick Assist for Acronis Cyber Protect Cloud
Note #2: TeamViewer options: Alternative (Windows), Alternative (MacOS)

Step #2: When asked, give the computer ID and access code from the dialog box to the person connecting to your computer.

quick assist

Step #3: Connected!

quick assist connected

 

Remote Support Backup Connection options for Mobile OS Support (Android & iOS)