A Basic Diagnostic is the process we use to find out what is going with your device (computer). We offer this service at at a cost of $29.99 (plus tax) (This is currently on special, normal pricing is $59.99).
NOTE: If you are a VIP member these services are provided for you and ANY computer your bring in at no cost! Pretty Cool! If you are not a VIP Member please ask your IT Expert for more information!
Do I need Basic Diagnostics?
Everyone can benefit from having their computer’s health checked on. We perform various inspections to ensure that your pc is safe, optimized, and running the way it is supposed to.
Common reasons for needing a computer health checkup are:
Slow Computer Performance
Annoying Popups
Weird Sounds coming from inside the computer
Computer is doing things by itself
Recieving alerts that you are infected by a virus
You can’t install a program or piece of hardware
What do we do for Basic Diagnostics?
An EasyITGuys IT Expert will:
Connect up to your computer
Scan your computer for viruses, spyware, and other malicious infections
Inspect your computers operating system for system errors
Check the security of your computers operating system
Check your wireless network for security problems (if applicable)
Recommend solutions for any problems found
Basic Diagnostic time frames can vary greatly. Times will vary based on your individual computer’s hardware, age, and level of problems. That being said, the majority of inspections will be done within 24 hours
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