Key Terms
Type: Device File/Folder, Device Image, or SaaS
- Device File/Folder: Backup up files and folders only
- Device Image: Backup the entire operating system including files, folders, programs, and settings.
- SaaS: Backup cloud data in Microsoft and Google Clouds
Method: Default or Custom
- Default: Applies to all devices as a standard best practice
- Custom: Manually adjusted to meet unique needs
Strategy: 2-2-1 or 3-2-1
- 2-2-1 style (2 copies of data, store 2 copies on different storage media, and 1 copy is stored offsite)
- 3-2-1 style (3 copies of data, store 2 copies on different storage media, and 1 copy is stored offsite)
Default Plan: Workstations
Type: File/Folder Backups
a) Start Time: 6PM
b) Frequency: Daily
c) Retention: 6 Months
d) Location: Cloud
e) What: User Profile Data Folders
f) Strategy: 2-2-1
Default Plan: Servers
Type: Image Backups
a) Start Time: 7PM
b) Frequency: Daily
c) Retention: 31 days
e) What: Everything on device
f) Strategy: 2-2-1
Type: File/Folder Backups
a) Start Time: 6PM
b) Frequency: Daily
c) Retention: 6 Months
d) Location: Cloud
e) What: User Profile Data Folders
f) Strategy: 2-2-1
Custom Plan: Servers and Critical Workstations
Note: Custom plans are generally added on top of the default plan to accomplish 3-2-1 backup best practice standards. Custom file/folder backups are manually selected based on client environment.
Type: File/Folder Backups
a) Start Time: 8PM
b) Frequency: Daily
c) Retention: 6 Months
d) Location: Local Storage Device
e) What: Custom Selection of Files/Folders + User Folders
f) Strategy: 2-2-1
Type: File/Folder Backups
a) Start Time: 9PM
b) Frequency: Daily
c) Retention: 6 Months
d) Location: Cloud
e) What: Custom Selection of Files/Folders
f) Strategy: 2-2-1
Type: Image Backups
a) Start Time: 12AM
b) Frequency: Daily
c) Retention: 31 days
d) Location: Local Storage Device
e) What: Everything on device
f) Strategy: 2-2-1
SaaS Cloud Backups (Office 365/Microsoft 365/Google Workspaces/Website)
Note: SaaS backups occur throughout the day and are direct backups from the cloud provider. They are independent of device backups.
Type: SaaS
a) Start Time: Throughout the day
b) Frequency: Daily
c) Retention: 6 Months
d) Location: Cloud
e) What: All user, group, & company accounts (Email, OneDrive, Sharepoint, Teams)
f) Strategy: 2-2-1
Monitoring, Testing, and Verification Services
- Home Experience (reactive, set it and forget it): DIY monitoring and alerting. Recovery testing not included (available as a billable request).
- Business Experience (proactive, trust but verify): Monthly restoration and verification included. Alert management, monitoring, and inspection included.