Last updated: 2026-02-20
This Privacy Policy describes how EasyITGuys LLC (“EasyITGuys,” “we,” “us,” or “our”) collects, uses, stores, and protects the personal information you provide to us through our website, www.easyitguys.com (“Website”). We value your privacy and are committed to protecting your personal information. By accessing or using our Website, you agree to the terms and practices described in this Privacy Policy.
EasyITGuys LLC operates this Website at www.easyitguys.com.
For privacy questions or requests, contact us at:
Email: helpdesk@easyitguys.com
Phone: 651-400-8567
When you interact with our Website, we may collect personal information that you voluntarily provide to us. This may include, but is not limited to:
Name
Email address
Phone number
Mailing address
Company name (if applicable)
Job title (if applicable)
Account information (if you create an account)
Order details and purchase history (if you make a purchase)
Payment-related information needed to process a purchase (payment processing is handled by third-party payment providers as described below)
We may also collect non-personal information automatically when you visit our Website. This information may include:
Browser type and version
Device type
IP address
Referring website
Pages visited on our Website
Time and date of your visit
Clickstream data
When you browse our store, we may track products you view, cart activity, and session information to support checkout, calculate taxes and shipping, prevent fraud, and improve the store experience.
When you place an order, we collect information needed to process the transaction and fulfill the order. This may include your name, email address, phone number, billing address, shipping address, and order details. If you create an account, we may store account details to make future checkout faster and to support order history and customer service.
When you submit a form on our Website, we collect the information you provide such as your name, email address, phone number, and any other details you enter into the form fields.
For spam prevention and security, we may also capture technical information such as your IP address, device or browser information, and submission timestamps.
We may use the personal information you provide to respond to your inquiries, fulfill your requests, and provide you with the products and services you have requested from us.
We may use your personal information to communicate with you regarding updates, changes, or improvements to our services, as well as to send you promotional offers, newsletters, and other marketing materials through email, phone, or other communication methods.
You can opt out of receiving marketing communications at any time by following the instructions provided in the communication or contacting us directly.
SMS/text messaging preferences are handled separately as described in Section 2.3 below.
If you provide your mobile phone number, you may receive SMS/text messages from us as described below:
Opt-in disclosure: By providing your number, you consent to receive automated informational and promotional messages.
No sharing of SMS data: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Service providers (operational use only): We may use trusted service providers to help deliver SMS messages (such as texting platforms). These providers may access mobile information only as needed to perform services for us and are not permitted to use it for their own marketing or promotional purposes.
Opt-out instructions: You can cancel the SMS service at any time. Just text “STOP” to our number. We will send a confirmation message to acknowledge your request.
Help instructions: Reply HELP for assistance.
Rates: Message and data rates may apply. Message frequency varies.
If you make a purchase through our Website, we use order and account information to:
Process payments and prevent fraud
Fulfill orders and provide receipts and order updates
Provide customer service, handle refunds, complaints, and disputes
Maintain order history and internal records
Comply with tax, accounting, and other legal obligations
Improve our store offerings
We may use non-personal information, such as website usage data, to analyze trends, administer the Website, improve our services, and gather demographic information for internal purposes. This data helps us understand how visitors engage with our Website and enables us to enhance the user experience.
We may disclose your personal information as required by law or if we believe that such action is necessary to comply with a legal obligation, protect and defend our rights and property, prevent fraud, or act in urgent circumstances to ensure the personal safety of users of the Website or the public.
We use third-party payment processors and gateways to process payments. When you make a purchase, certain personal information is shared with the payment provider as needed to process the transaction, support the payment method you chose, and help with fraud prevention. This may include your name, billing details, purchase total, and other transaction identifiers.
We do not store your full payment card number on our servers. Payment processing is handled securely by the payment provider.
Examples of payment methods and related providers we may support include PayPal, Authorize.Net, Stripe, Amazon Pay, and Apple Pay.
We use cookies and similar technologies to support site functionality, remember preferences, keep track of cart contents, understand site usage, and improve performance. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may limit certain functionality on our Website, including cart and checkout features.
We may share personal information with trusted service providers that help us operate our Website and deliver services, such as website hosting, payment processing, order fulfillment, analytics, customer support tools, and SMS delivery platforms.
These providers may access personal information only as needed to provide services to us and are not permitted to use it for their own marketing purposes.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
We may use third-party tools and services for spam prevention, security, analytics, and communication management. If you opt into marketing communications, your contact information may be stored in a mailing list platform so we can send newsletters or updates. You can opt out at any time using the unsubscribe instructions included in the message.
If we use spam protection services, form submissions and related technical data may be evaluated by automated tools to reduce spam and abuse.
If comments are enabled on our Website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
If you upload images or files to the Website, avoid including embedded location data (EXIF GPS), as that data may be viewable to others depending on how the content is published.
We keep personal information only as long as needed for the purposes described in this policy, including providing services, maintaining records, resolving disputes, preventing fraud, and meeting legal requirements.
Form submissions: We may retain form submission data for at least 30 days. Data may be retained longer when needed for compliance, record keeping, customer service, ongoing services, dispute resolution, or legal obligations.
Orders and billing records: We retain order, invoice, and transaction records as needed for order fulfillment, customer support, dispute resolution, tax reporting, and accounting requirements.
SMS records: We may retain SMS-related records as needed for customer service, compliance, and operational record keeping.
You may request access to, correction of, or deletion of your personal information by contacting us. We may need to verify your identity before fulfilling certain requests. Some information may be retained as required by law or for legitimate business purposes, such as recordkeeping, fraud prevention, security, and compliance.
Your information may be processed by service providers that operate in the United States or other locations where they maintain facilities. We take reasonable steps to work with providers that protect personal information in a manner consistent with this policy.
We have implemented appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We maintain procedures to identify, assess, and respond to suspected security incidents. When required, we will provide notifications to affected individuals and regulators in accordance with applicable law.
Our Website may contain links to third-party websites or services that are not operated or controlled by EasyITGuys. This Privacy Policy does not apply to such third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal information.
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately, and we will take appropriate steps to remove the information from our records.
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following details:
EasyITGuys LLC
Email: helpdesk@easyitguys.com
Phone: 651-400-8567
Please include your name, contact information, and a detailed description of your request, and we will get back to you as soon as possible.
By using our Website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.