Your organization deserves dependable technology, strong security, and responsive support. Choose a modern, complete IT department with all labor included or choose a modular security membership that fits your current needs while keeping costs predictable. We offer three flexible options to fit your needs and budget.
Best for: Teams that want full IT/Cyber department coverage with predictable costs or internal IT that want full coverage.
Why choose this plan?
Best for: Teams focused on security with internal IT or budget-sensitive
Why choose this plan?
Best for: Occasional support only and Rare break/fix situations
Why choose this plan?
This single mandatory quarter ticket is not the same thing as a minimum per-ticket billable charge. It is a security requirement (completed with or without client involvement).
| Feature | Complete | Security Only | Break/Fix |
|---|---|---|---|
| Labor Included | ✅ Yes (support, advisory, project, onsite) | ❌ No (preferred rate) | ❌ No (standard rate) |
| Support Desk | ✅ Yes (24/7) | ❌ Billed | ❌ Billed |
| Security Coverage | ✅ Full | ✅ Modular | ❌ None |
| Cyber Warranty | ✅ $100K | ✅ $25K (device security required) | ❌ None |
| Ticket Minimum | ✅ No | ❌ Yes (30 min, 1 hour for quarterly review) | ❌ Yes (1 hour) |
| Non-Member Fee | ✅ No | ✅ No | ❌ Yes ($50) |
Talk to us about a Business Membership starting at $97/month
Membership is optional, but strongly recommended. Non-members pay standard hourly rates plus a $50 fee per ticket with a one-hour minimum. Only members are approved to purchase security and backup services.
Yes. If your organization has never had an internal or external IT department or a dedicated IT budget, Plan 2 is the perfect starting point. It provides essential coverage while you build your IT foundation, and when you’re ready for full coverage with predictable costs, you can seamlessly transition to Plan 1.
Yes. Plan 1 includes onsite support after remote triage. Plan 2 provides onsite support at discounted labor rates.
Plan 2 allows complete modular customization. You can secure only what you need.
Yes. Plan 1 includes 24/7 support. Plan 2 receives priority scheduling during business hours.
No. It enhances internal IT by adding coverage, advanced security, support desk capacity, and project bandwidth.
No. All labor is billable at the preferred rate in Plan 2.
Plan 2 has a minimum monthly spend commitment of $97/month (3 year Biz Membership Plan Price). Plan 1 includes a minimum of $500/month, which aligns with industry standards for fully managed IT and cybersecurity programs. These minimums ensure we can deliver reliable, secure, and well-maintained environments with the level of consistency clients expect. Most IT and cybersecurity providers set similar monthly minimums, typically ranging from $500 to $1,000 per month for recurring services (not including hourly repair work).
Talk with our team today and we will help you choose the plan that fits your goals, budget, and technology roadmap.
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