Business IT Support Membership Pricing Overview #
Transparent. Modular. Predictable. #
Below are all membership components for both plans. Plan 1 requires several core components. Plan 2 allows complete customization.
Plan 1: Complete IT & Cybersecurity Department (Recommended) #
Includes 24/7 support desk, 24/7 cybersecurity, onsite support, project coverage during business hours, after-hours emergency support, and full labor coverage.
Required Components of Plan 1 (minimum commitment = $500/month) #
| Service |
Price |
Notes |
| Organizational / Brand Security (MIT-ORG) |
$7 (5 yr), $97 (3 yr), $297 (1 yr) per month |
Required. Establishes organizational foundation. |
| Cloud Security / Support / Management |
$137.50 to $275 per month |
Required. Price based on user count. |
| Network Security / Support / Management |
$125 per 5 devices (3 vlan max) per month |
Required. Price based on complexity, covers networking operations |
| Server Security / Support / Management |
$275 per server per month |
Required if a server exists. |
| Workstation Security / Support / Management |
$50 per device per month |
Required for each workstation. |
| User Security / Support / Management |
$30 to $75 per user per month |
Required. Price based on support level (email only or full support). |
| Identity Threat Security / Management |
$25 per licensed email per month |
Required. Covers email, licensing, and identity threat protection. |
Plan 2: Modular Cybersecurity Department #
Security, monitoring, and administration. Labor billed at discounted rate. Support desk activities that involve remote control or technical assistance with an end user are billable.
Required Components of Plan 2 (minimum commitment = $97/month) #
| Service |
Price |
Notes |
| Business Membership (Organizational / Brand Security) |
$97 to $497 per month (term dependent) |
Includes documentation platform, annual IT/Cybersecurity risk assessment, security awareness training (generic), “direct to tech” support line, and security for one domain (SPF, DKIM, DMARC, global email monitor). Members receive 25 percent discounted labor, reduced ticket minimums (30 minutes), and no non-member ticket fees. Requires one quarterly security ticket (1 hour minimum). |
Available Managed Cybersecurity Services #
1. Organizational / Brand Security (additional domains) #
| Price |
Notes |
| $25 per month |
Adds additional domain protection to another organization domain (domain2.com). Reputation monitoring, SPF, DKIM, DMARC, blacklist and dark web monitoring. |
2. Cloud Tenant Security #
| Users |
Price |
Notes |
| 1 to 9 |
$137.50 per month |
Monitors and secures Microsoft 365 or Google Workspaces. Includes 24/7 cloud threat protection. Includes ongoing configuration and upkeep. |
| 10 or more |
$275 per month |
Same services as above, priced for larger environments. |
3. Device Security (Workstations) #
| Price |
Notes |
| $50 per device per month |
Managed workstation security. Includes 24/7 monitoring, protection, and device-level cybersecurity tooling. Adds $100k Cyber warranty |
4. Identity Threat Security #
| Price |
Notes |
| $25 per licensed email per month |
Identity and email security. Cloud backup. Spam filtering. ITDR monitoring. Includes password and MFA resets. Includes user adds, removals, and licensing updates. |
5. Managed Server Security #
| Price |
Notes |
| $275 per server per month |
24/7 monitoring. Patch and update management. Device-level security. |
6. Network/Location Coverage #
| Price |
Notes |
| Not available in Plan 2 |
Network location coverage requires full labor coverage and is only available in Plan 1. |
Additional Services #
Managed Network Hardware (NaaS) #
Includes managed firewalls, access points, and switches. Each device includes security, configurations, firmware updates, cloud backups, hardware replacement, and RMA readiness. Work beyond the device (such as devices or user that connect to the device) is billable under Plan 2. Pricing is device dependent.
| Price |
Notes |
| Varies by device |
Includes managed firewalls, access points, and switches. Includes backups, configuration, firmware updates, device replacement, and RMA coverage. Covers the device itself. Work beyond the device (such as what is connected to it) is billable under Plan 2. |
Backup & Continuity #
| Service |
Price |
Notes |
| Local device backup |
$6 per month per 50GB |
Local device data backup for devices not fully cloud-centric. |
| Cloud BCDR |
$130 per server per month |
Direct to cloud. Unlimited cloud resources. 3TB pooled storage. One-year retention (longer options available). |
Domain & DNS Management #
| Service |
Price |
Notes |
| Domain management and DNS security |
$5 per month |
Includes registration for one domain (.com, .org, .net). Includes basic DNS hosting, security, privacy, and basic web application firewall rules. |
Non-Member Break/Fix #
Pay-As-You-Go IT Support #
If a plan is not chosen, a breakfix option is currently available for organizations that want help only when problems arise. It provides no security services, no monitoring, no compliance support, and no efficiency tools.
Non-Member Costs #
| Item |
Details |
| Hourly labor rate |
Standard business rate |
| Ticket minimum |
1 hour for every ticket |
| Non-member ticket fee |
$50 per ticket |
| Documentation platform |
Not included |
| Dedicated support line |
Not included |
| Security services |
Not included |
| Monitoring |
Not included |
| Identity administration |
Not included |
This plan offers no protections, no proactive investment, and no preferential pricing.
Let’s Build the Right Membership for Your Organization
#
Talk with our team today and we will help you choose the plan that fits your goals, budget, and technology roadmap.
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