EasyITGuys provides reliable personal cybersecurity and simple tech support plans designed to keep your home devices safe and stress-free. Our experts protect your family, secure your data, and deliver friendly home support you can count on. Reach out today with confidence.
| Feature | Core Account Level |
Secure* Device Level |
Complete* Device Level |
VIP** Device Level |
|---|---|---|---|---|
| 24×7 AI Tech Support Assistant (Chat) | ✔ | ✔ | ✔ | ✔ |
| Extended 90-Day Satisfaction Guarantee | ✔ | ✔ | ✔ | ✔ |
| Preferred Pricing (25% off labor + promos) | ✔ | ✔ | ✔ | ✔ |
| Dark Web Email Scanner and Breach Alerts | ✔ | ✔ | ✔ | ✔ |
| Training Portal (AI/Security/Productivity) | ✔ | ✔ | ✔ | ✔ |
| Annual Security Training (with Printable Certificate) | ✔ | ✔ | ✔ | ✔ |
| Reduced Ticket Minimums | ✔ | ✔ | ✔ | ✔ |
| Monthly Newsletter (technology and security) | ✔ | ✔ | ✔ | ✔ |
| Monthly Phishing Test | ✔ | ✔ | ✔ | ✔ |
| No per ticket surcharge | ✔ | ✔ | ✔ | ✔ |
| Next Gen Antivirus and Antimalware | ✕ | ✔ | ✔ | ✔ |
| EDR Threat Detection | ✕ | ✔ | ✔ | ✔ |
| URL Filtering | ✕ | ✔ | ✔ | ✔ |
| Firewall Management | ✕ | ✔ | ✔ | ✔ |
| Patch Management | ✕ | ✔ | ✔ | ✔ |
| Automated Maintenance | ✕ | ✔ | ✔ | ✔ |
| Automated Repairs | ✕ | ✔ | ✔ | ✔ |
| Early Warning “Pop-Up” Alerts | ✕ | ✔ | ✔ | ✔ |
| Automated Cloud Backups (50GB) | ✕ | ✕ | ✔ | ✔ |
| Backup Failure Alerts to User | ✕ | ✕ | ✔ | ✔ |
| Vulnerability Scanning/Patching | ✕ | ✕ | ✔ | ✔ |
| Tech Support Coverage | ✕ | ✕ | ✕ | ✔ |
| Password Manager | ✕ | ✕ | ✕ | ✔ |
| Free Annual Health Check Any Household Device |
✕ | ✕ | ✕ | ✔ |
| Best For | Education and value | Device security | Full device protection | Full protection and support |
*Secure, Protect, and VIP require an EasyITGuys Membership.
**VIP Device coverage includes 1 Password Manager CORE User License.
These upgrades are available with any Membership tier (Core, Secure, Complete, VIP). Device-level add-ons require at least one device on Secure, Complete, or VIP.
| Category | Add-On Name | Description | Price | Level |
|---|---|---|---|---|
| MORE SUPPORT | Household Support Add-On | Expands support to the home environment. Includes help with Wi-Fi, printers, smart TVs and streaming, phones and tablets, email setup, password resets, and general “why is this not working” questions. One support session per day (fair-use). Full device repairs still require VIP for each device. | + $25 / month | Household |
| MORE SECURE | Premium Email Security (TrustyEmail.com) | Upgrades your email with business-class filtering and advanced AI threat detection. Blocks phishing, scams, impersonation attempts, and malicious attachments using Perception Point. Includes suspicious-email warning banners and an @trustyemail.com secure mailbox. | + $15 / month per mailbox |
Household / User |
| MORE SECURE | Private Family Email Domain | Adds a personal email domain such as yourlastname.com or familyname.net. Fully managed with secure filtering, DNS configuration, and registration privacy. Ideal for families and home offices seeking a private, professional address. | + $5 / month per domain |
Household |
| MORE LOCKED-DOWN | Application AllowListing (PC Matic) | Adds zero-trust protection by allowing only trusted applications to run. Blocks ransomware, zero-day threats, malicious scripts, and unknown programs before they can execute. Built on the global PC Matic allowlist for low-maintenance, high-security protection. | + $10 / month per device |
Device |
| MORE SECURE | Vulnerability Scanning/Patching | Adds deeper patch coverage for high-risk vulnerabilities beyond standard operating system updates. Helps reduce exposure to emerging threats and unpatched weaknesses. | + $5 / month per device |
Device |
| MORE AWARE | Standard Identity Protection – Single | Monitors personal information, credit activity, and data breaches for one user. Sends alerts and guidance if suspicious activity is detected. | + $10 / month | Household (single user) |
| MORE AWARE | Standard Identity Protection – Family | Covers household family members with identity and credit monitoring. Alerts the family if suspicious activity or breaches are detected. | + $20 / month | Household (family) |
| MORE AWARE | Premium Identity Upgrade | Upgrades any Standard Identity Protection plan to premium. Adds more monitoring sources, more alert types, and higher recovery benefits. | + $10 / month added to Standard |
Household |
| MORE AWARE | Password Manager (Core) | Secure password vault with strong encryption, autofill, and unlimited devices for one user. Helps you create, store, and use complex passwords without having to remember them. | + $5 / month per user |
User |
| MORE AWARE | BreachWatch Upgrade | Monitors your passwords for known data breaches and alerts you if any accounts are found on the dark web. Works together with the Password Manager Core license to keep your logins safer. | + $3 / month per user |
User |
| MORE AWARE | Password Manager Full Suite | Combines Password Manager Core and BreachWatch for complete password protection and breach monitoring. VIP includes one Full Suite license for the primary user of the VIP device. Additional users can be added with this upgrade. | + $8 / month per user |
User |
| MORE CONTAINMENT | Endpoint Device Encryption | Adds secure setup and monitoring of device encryption (BitLocker or equivalent). Protects sensitive data if a device is lost, stolen, or accessed without permission. | + $5 / month per device |
Device |
| MORE PRODUCTIVE | Microsoft Office Licensing | Provides Microsoft Office apps (Word, Excel, Outlook, PowerPoint, and more) for one user on up to five devices. Great for home offices, students, and remote workers. | + $12 / month per user |
User |
| MORE PRIVACY | VPN Service | Premium VPN that encrypts internet traffic, hides IP address, and protects browsing on public Wi-Fi. Works on up to five devices. | + $10 / month up to 5 devices |
Household |
| MORE SKILLED | Online Training Portal | Access to 200+ self-paced training courses covering Microsoft Windows, Microsoft Office, AI skills, cybersecurity basics, and digital productivity. | + $10 / month | Household |
| MORE STORAGE | Additional Backup Space | Adds 50GB of extra compressed backup storage for any device or service connected to your account. Storage is pooled at the household level and used across all backups as needed. |
+ $6 / month per 50GB |
Household |
| MORE STORAGE | Unlimited Backup (Add-On) | Provides unlimited backup storage per device when added to a Complete or VIP plan. Ideal for devices with large photo libraries, videos, or extensive documents. | + $14 / month per device |
Device |
| MORE STORAGE | Unlimited Backup (Standalone) | Unlimited backup storage for a single device without requiring a Complete or VIP plan. Best for backup-only needs and users who want unlimited space without full device management. | + $20 / month per device |
Device |
+$25 per month, per household: Expands support beyond the VIP-covered device to the entire household environment.
Full support for a device still requires VIP (device-level). The Household Add-On covers the “environment” and “everyday tech stress,” not full device remediation.
+$15 per month, per mailbox: Upgrades your email with business-class filtering and advanced AI threat detection. Blocks phishing, scams, spam, impersonation attempts, and malicious attachments using Perception Point’s scanning engine. Includes clear warning banners on suspicious messages and an @trustyemail.com managed mailbox configured with industry-best security settings.
+$5 per month, per domain: Add your own personal email domain such as yourlastname.com, familyname.net, or yourhousehold.org. Fully secured by EasyITGuys with safe email filtering, DNS configuration, and privacy options. Ideal for families, and anyone wanting a unique, professional, and private email address.
+$10 per month, per device: Adds zero-trust style protection by allowing only trusted and approved applications to run on your device. Blocks ransomware, zero-day attacks, malicious scripts, and unknown programs before they can execute. Powered by PC Matic’s global allowlist, which is continuously maintained to reduce false positives and keep your device safe without constant manual approvals. Ideal for high-risk users, families wanting strict protection, or anyone seeking maximum security with minimal surprises.
+$5 per month, per device: Adds deeper patch coverage for high-risk vulnerabilities beyond standard operating system updates. Helps reduce exposure to emerging threats and unpatched weaknesses.
Monitors personal information, credit activity, and data breaches. Alerts clients to suspicious activity and provides recovery guidance.
+$5 per month, per user:
Provides a secure, encrypted password vault with unlimited device access for one user. Automatically fills logins, generates strong passwords, and keeps your credentials organized and protected. Ideal for users who want simple, secure access to all their accounts across all devices.
+$3 per month, per user:
Adds dark web password monitoring that alerts you if any of your logins appear in a known breach. BreachWatch works together with the Password Manager Core license to help you quickly respond to exposed credentials and stay ahead of cyber threats.
+$8 per month, per user:
Combines the Password Manager Core and BreachWatch monitoring into a single, complete protection package. Includes secure vault storage, autofill, strong password generation, unlimited devices, and continuous dark web breach alerts.
VIP includes one Full Suite license for the primary user of the VIP device, with additional family members available as low-cost user upgrades.
+$5 per month, per device: Adds secure setup and monitoring of device encryption (BitLocker or equivalent). Protects sensitive data if a device is lost, stolen, or accessed without permission.
+$12 per month, per user: Unlocks Microsoft Office for up to 5 devices per user. Includes Word, Excel, Outlook, PowerPoint, OneNote, and more. Ideal for home offices, students, and remote workers.
+$10 per month, up to 5 devices: Provides a premium VPN with encrypted connections, IP masking, and safe browsing on public Wi-Fi. Protects privacy at home and on the go.
+$10 per month, per household: Access to 200+ self-paced training courses covering Microsoft Windows, Microsoft Office, cybersecurity basics, AI skills, digital productivity, and more.
Includes updated content monthly.
+$6 per month, per 50GB (compressed)
Provides extra backup storage at the household level. Your backup pool grows in 50GB increments and can be used by any device or service connected to your account. Data is compressed, so you get more usable space than raw storage. Perfect for families with large photo libraries or growing data needs.
+$14 per month, per device
Adds unlimited backup storage to a device already on a Complete or VIP plan. Ideal for devices with large amounts of pictures, videos, documents, or creative project files. Back up as much as you want with no storage limits.
+$20 per month, per device
Provides unlimited backup storage for a single device without needing a Complete or VIP subscription. Great for users who want full backup protection but not the full device management package.
